Stop losing revenue to
unpaid rent.
Axis Collect™ is an AI-powered voice agent that calls delinquent tenants on your behalf — professionally, consistently, and fully compliant with Montana lien law.
Delinquency drains your bottom line.
Most operators handle collections manually — and inconsistently. Tenants slip past 30, 60, 90 days with no contact. Revenue walks out the door.
Manual Follow-Up Fails
Site managers are busy showing units, handling move-ins, and fielding calls. Collection calls get pushed to tomorrow — every day.
Agencies Take a Cut
Third-party collection agencies charge 25–50% of recovered balances. On a $200 storage unit, that's $50–$100 gone per recovery.
Robocalls Get Ignored
Pre-recorded messages and automated text blasts feel impersonal. Tenants screen them, ignore them, and delete them.
A proven collection cadence,
powered by AI.
Upload your delinquent accounts via spreadsheet. Axis Collect handles the rest — escalating tone and urgency as accounts age.
Friendly Payment Reminder
A warm, professional call letting the tenant know their balance is past due and offering to help them get current. Payment link sent via SMS.
Second Reminder + Late Fee Notice
Follow-up call mentioning that late fees will apply per the rental agreement. Tone remains helpful and solution-oriented.
Firm Notice + Access Warning
Clear communication that continued non-payment may result in restricted access to their unit. Urgency increases.
Final Call Before Lien Process
Last automated outreach before the account transitions to manual lien processing. Strong but professional.
Lien Process — Manual Handoff
AI calls stop. Account is flagged for formal lien proceedings per Montana MCA 70-6-607. Verified mail notice required by law — this is always a human step.
Built for compliance.
Not bolted on.
Every guardrail is embedded in the system — not dependent on operator behavior. The AI physically cannot violate these rules.
Time Restrictions Enforced
Calls only between 8 AM – 9 PM in the tenant's local time zone. No exceptions.
Frequency Caps
Maximum 7 call attempts per account in any 7-day period, consistent with CFPB Regulation F.
Identity Verification First
The AI verifies the tenant before discussing any account details. No third-party disclosure.
Instant Dispute Freeze
If a tenant disputes a charge, all automated calls stop immediately and the account escalates to a manager.
Complete Audit Trail
Every call recorded, transcribed, and timestamped. Full documentation if questions ever arise.
Montana Lien Law Aligned
Tracks statutory deadlines under MCA 70-6-606 and 70-6-607. The AI never crosses into formal legal notice territory.
What the AI does — and doesn't.
✓ The AI Handles
- Friendly payment reminders and follow-up calls
- Balance discussions after identity verification
- Sending payment links via SMS during calls
- Logging call outcomes — paid, promise-to-pay, no answer, dispute
- Escalating to a human manager when needed
- Tracking call frequency and time-of-day restrictions
✗ The AI Never
- Sends lien notices (requires verified mail per Montana law)
- Makes threats or uses aggressive language
- Discusses legal proceedings or lien sale consequences
- Calls outside 8 AM – 9 PM in tenant's time zone
- Continues calling after a dispute is raised
- Discloses debt details without identity verification
Flat pricing. No per-recovery fees.
Unlike collection agencies that take 25–50% of recovered balances, Axis Collect charges a predictable monthly fee. You keep every dollar recovered.
- AI voice collection calls
- SMS payment link delivery
- Management portal access
- Full compliance engine
- Call recording & transcription
- CSV upload for accounts
- Everything in Standalone
- Axis AIR™ receptionist
- Occupancy intelligence
- Lead qualification & routing
- Missed-call recovery
- Management software integration
Not another robocall service.
| Feature | Collection Agencies | Robocall Systems | Axis Collect™ |
|---|---|---|---|
| Conversational AI | ✗ | ✗ | ✓ |
| Flat Monthly Pricing | ✗ — 25-50% cut | ✓ | ✓ |
| Tenant Can Ask Questions | ✓ | ✗ | ✓ |
| Compliance Guardrails | Varies | Manual | Automated |
| Full Audit Trail | Limited | ✗ | ✓ |
| SMS Payment Links | ✗ | Some | ✓ |
| Preserves Tenant Relationship | ✗ | ✗ | ✓ |
Ready to recover lost revenue?
See Axis Collect in action. Schedule a walkthrough and hear exactly what your tenants will hear.